|
MEDIFAST, INC. PRIVACY
POLICY
I.
ABOUT THIS PRIVACY POLICY AND USING OUR SITE AND TOOLS
This Privacy Policy applies to the Medifast1.com
website, information as provided by Medifast, Inc. and
its subsidiaries. Within this privacy policy, the name
"Medifast1.com" pertains to any and all websites
hosted and/or operated by Medifast, Inc., including
co-branded, product and divisional websites.
The Medifast1.com website contains links to other
sites. Once you enter another website, be aware that
Medifast1.com is not responsible for the privacy
practices of such other sites. We encourage you to look
for and review the privacy statements of each and every
website that you visit through a link on
Medifast1.com. We hope that reading our Privacy
Policy gives you a clear idea of how we manage
information about you.
While you may use some of the functionality of
Medifast1.com without registration, many of the
specific tools and services on our website require
registration. If you use our website without
registering, the only information we collect will be
Non-Personal Information through the use of Cookies or
Web Beacons. If you choose to register with our website
for certain services, we require you to submit
Personally Identifiable Information. Depending on the
tool or service you have selected, we may also collect
Personal Health Information. You are responsible for
ensuring the accuracy of the Personally Identifiable
Information and Personal Health Information you submit
to Medifast1.com. Inaccurate information will affect
the information you receive when using our site and
tools and our ability to contact you as contemplated in
this Privacy Policy. For example, your email address
should be kept current because that it is how we
communicate with you.
II. NON-PERSONAL INFORMATION WE COLLECT ABOUT YOU
Even if you do not register with Medifast1.com, we
collect Non-Personal Information about your use of our
website, special promotions and newsletters.
A. Cookies
We collect Non-Personal Information about your use
of our website and your use of the websites of
selected sponsors and advertisers through the use of
Cookies. Medifast1.com assigns every computer a
different Cookie. The information collected by
Cookies (i) helps us dynamically generate
advertising and content on web pages or in
newsletters, (ii) allows us to statistically monitor
how many people are using our website and selected
sponsors' and advertisers' sites, (iii) how many
people open our emails, and (iv) for what purposes
these actions are being taken. We may use Cookie
information to target certain advertisements to your
browser or to determine the popularity of certain
content or advertisements. Cookies are also used to
facilitate a user's log-in, as navigation aides and
as session timers, but not to retain Personal Health
Information about you. Cookies used by
Medifast1.com are also used to restrict underage
use of the tools.
Your browser software can be set to reject all
Cookies. Most browsers offer instructions on how to
reset the browser to reject Cookies in the "Help"
section of the toolbar. If you reject our Cookies,
certain of the functions and conveniences of our
website may not work properly but you do not have to
accept our Cookies in order to productively use our
site. We do not link Non-Personal Information from
Cookies to Personally Identifiable Information
without your permission and do not use Cookies to
collect or store Personal Health Information about
you.
B. Web Beacons
We also may use Web Beacons to collect Non-Personal
Information about your use of our website and the
websites of selected sponsors and advertisers, and
your use of special promotions or newsletters. The
information collected by Web Beacons allows us to
statistically monitor your usage of our websites.
Our Web Beacons are not used to track your activity
outside of our websites. We do not link Non-Personal
Information from Web Beacons to Personally
Identifiable Information without your permission and
do not use Web Beacons to collect or store Personal
Health Information about you.
C. Third-Party Web Beacons
We use third-party web beacons from Yahoo! to
help analyze where visitors go and what they do while visiting our
website. Yahoo! may also use anonymous information about your visits to
this and other websites in order to improve its products and services
and provide advertisements about goods and services of interest to you.
If you would like more information about this practice and to know your
choices about not having this information used by Yahoo!, click here."
III. PERSONALLY
IDENTIFIABLE INFORMATION WE COLLECT ABOUT YOU
We collect Personally Identifiable Information that you
provide to us when you register as a member of
Medifast1.com and/or when you update your member
profile. We use the Personally Identifiable Information
that you provide to respond to your questions, provide
you the specific services you select, send you emails
about website maintenance and updates, and inform you of
significant changes to this Privacy Policy.
A. Emails You Send to
Medifast1.com
This Privacy Policy does not protect you when you
send content, business information, ideas, concepts
or inventions to Medifast1.com by email. If you
want to keep content or business information, ideas,
concepts or inventions private or proprietary, do
not send them in an email to Medifast1.com. We
try to answer every email within 48 business hours,
but are not always able to do so.
B. Website Registration and Interactive Tools on
Medifast1.com
After you have registered as a member of
Medifast1.com, you may choose to use certain
interactive content, tools and services that may ask
you to voluntarily provide other types of
information about yourself including Personal Health
Information.
C. Children
We are committed to protecting the privacy of
children. We do not collect Personally Identifiable
Information from any person we actually know is
under the age of 13. A parent or guardian is solely
responsible for providing supervision of the minor's
use of Medifast1.com. The parent or guardian
assumes full responsibility for ensuring that the
registration information is kept secure and that the
information submitted is accurate. The parent or
guardian also assumes full responsibility for the
interpretation and use of any information or
suggestions provided through Medifast1.com for
the minor. Medifast1.com does not sell products
for purchase by children. We sell children's
products for purchase by adults. If you are under
18, you may use Medifast1.com only with the
involvement of a parent or guardian.
D. Market Research
From time to time the Medifast1.com marketing
department, or operations contractors acting on its
behalf, may conduct online research surveys in order
to gather feedback about our site through email
invitations, pop-up surveys or online focus groups.
When participating in a survey, we may ask you to
submit Personally Identifiable Information. This
Personally Identifiable Information is used for
research purposes, and is not used for sales
solicitations. When a third party sponsors a survey,
Aggregate Information of the survey results is
reported to the sponsor. Aggregate data does not
contain any information that could be used to
contact or identify you. Personally Identifiable
Information collected through market research will
only be used by Medifast1.com and its operations
contractors and will not be given or sold to a third
party without your consent.
IV. DISCLOSURE OF YOUR
INFORMATION
Except as set forth in this Privacy Policy or as
specifically agreed to by you, Medifast1.com will not
disclose any Personally Identifiable or Personal Health
Information it gathers from you on our website. We will
only release Personally Identifiable or Personal Health
Information to third parties: (1) to comply with valid
legal requirements such as a law, regulation, search
warrant, subpoena or court order; or (2) in special
cases, such as a physical threat to you or others. In
the event that we are legally compelled to disclose your
Personally Identifiable or Personal Health Information
to a third party, we will attempt to notify you unless
doing so would violate the law or court order. In
addition, we may disclose Personal Information as
described below.
Medifast1.com operations
and maintenance contractors sometimes have limited
access to your Personally Identifiable Information in
the course of providing products or services to
Medifast1.com. These contractors include vendors and
suppliers that provide us with technology, services,
and/or content related to better operation and
maintenance of our website. Access to your Personally
Identifiable Information by these contractors is limited
to the information reasonably necessary for the
contractor to perform its limited function for
Medifast1.com. We also contractually require that our
operations and maintenance contractors:
-
protect the privacy of
your Personally Identifiable Information consistent
with this Privacy Policy
-
not use or disclose your
Personally Identifiable Information for any purpose
other than providing us with products and services
V. HOW
MEDIFAST1.COM HANDLES PRIVACY AND SECURITY INTERNALLY
Listed below are some of the security procedures that
Medifast1.com uses to protect your privacy:
-
Requires both a personal
username and a password in order for users to access
their Personally Identifiable Information or
Personal Health Information.
-
Uses firewalls to
protect information held in our servers.
-
Utilizes encryption in
transmitting Personally Identifiable Information to
our servers.
-
Closely monitors the
limited number of Medifast1.com employees who
have potential access to your Personally
Identifiable Information.
-
Requires all
Medifast1.com employees to abide by our Privacy
Policy and be subject to disciplinary action if they
violate it.
-
Backs-up our systems to
protect the integrity of your Personally
Identifiable and Personal Health Information.
-
Provides secure
messaging within the Medifast1.com so that
information related to your personal health is sent
through a secure, encrypted connection.
-
All credit card
transactions are processed through Verisign. Your
information is encrypted via a "key" encryption and
decoded at Verisign, which allows them to process
and authorize your information.
Despite Medifast1.com's
efforts to protect your Personally Identifiable
Information and Personal Health Information, there is
always some risk that an unauthorized third party may
find a way around our security systems or that
transmissions of your information over the Internet will
be intercepted.
VI. UPDATING YOUR
INFORMATION AND CONTACTING Medifast1.COM
A. Updating Your
Personally Identifiable Information
Medifast1.com pages that collect and store
self-reported data allow you to correct, update or
review information you have submitted by going back
to the specific page, logging-in and making the
desired changes.
B. Removing your
Personal Information
If you have a complaint or problem, including
removing your information from our systems, please
email us at info@medifastdiet.com. Our customer
service department will forward your complaint to
the appropriate internal Medifast1.com department
for a response or resolution. We try to answer every
email within 48 business hours, but may not always
able to do so. If you do not receive adequate
resolution of a privacy related problem, you may
write to Medifastdiet.com at:
Medifast, Inc.
Attn: Webmaster/Marketing
11445 Cronhill Drive
Owings Mills, MD 21117
C. Limitations on Removing or Changing
Information
Upon your request, we will delete your Personally
Identifiable or Personal Health Information from our
active databases and where feasible from our back-up
media. You should be aware that it is not
technologically possible to remove each and every
record of the information you have provided to
Medifast1.com from our servers.
D. Opt-in
You can opt-out of some analytic collection by telling us to place a "Restricted Collection"
cookie on your computer (click to do that).
VII. CHANGES TO THIS
PRIVACY POLICY
Medifast1.com retains the right to update this
privacy policy at its general discretion according to
the needs of the business, its consumers or in
accordance with the mandates of federal and state law. |